About Warranty
1.3 years Manufacturers limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 10-year warranty.
2. Defective items MUST BE reported and returned within the warranty period. You must tell us what the defect is and give us your order number.
We do NOT repair or replace items with an expired warranty.
Return/Refund/Replace
1. You have 7 days to contact us and 30 days to return from the date it was received. If you miss the deadline we will NOT issue you a refund or replacement. Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order number.
3. We will bear all the shipping cost if the product(s) is (are) not as advertised.
About Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
If there is any other problem, please feel free to contact us! We will reply you ASAP!
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.